Mail Print Administrator
GreenSky® Alpharetta, Georgia, United States (On-Site)
GreenSky is one of the fastest growing Financial Technology companies in America. We make it easy for businesses of all sizes to offer credit to their customers with a fast and paperless solution. With billions of dollars in loans and hundreds of thousands of satisfied customers, GreenSky is quickly changing the consumer credit marketplace. We have a great team, are growing quickly, and are backed by some of the leading investors in the world.
Position: Mail Print Administrator
Role Summary: Our Mail Print Administrator will facilitate the Company’s mail and print fulfillment activities.
Duties & Responsibilities:
- Adhere to all established procedures for the company’s mailing and printing operations.
- Coordinate and execute both regularly scheduled and ad-hoc print jobs.
- Sort and distribute incoming mail to the appropriate departments.
- Support the processing of returned mail, including making outbound calls to customers.
- Actively participate in operations support email communications.
- Review print and mailing requests to ensure proper print and finishing instructions are followed.
- Maintain logs and reporting documentation.
- Perform shipping tasks using service web interfaces.
- Take proactive measures to prevent errors and ensure accuracy.
- Uphold and promote the highest standards of professionalism, ethics, and compliance.
Shifts:The hours for this position will be 9 a.m. – 6 p.m. in office with a one-hour unpaid lunch. Overtime may be required from time-to-time.
Location: Alpharetta, Georgia
Organizational: This position reports to the Department Ops Manager, Mail Print.
Required Skills & Qualifications:
- Microsoft Office skills
- Mail/print industry experience
- Inventory management experience
- Highly developed sense of integrity and commitment to customer service
- Strong technical acumen and the ability to troubleshoot issues
- Strong analytical and attention to detail skills and must be a team player
- Great communication and listening skills
- Willingness to work a flexible schedule to include occasional Saturdays and Sundays upon request
- Ability to multi-task
- Process improvement and documentation experience preferred
- High school diploma but a College Degree is a plus
GreenSky is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
